We do not accept returns on made to order products. We do advise you request a sample before placing the order to ensure you are happy with the product. On stock items we do accept returns but you the client are responsible for returning the good to us where a 20% handling charge will be incurred before the refund is issued.
Make sure you inspect all wall cladding product on delivery before signing for. If any breakages have occurred on delivery you must state this on the delivery note and we will arrange for replacements. We give you free of charge approx 2.5% of material to cover any small breakages.
